Your members stop ringing the office.
Booking, cancelling, paying, signing and logging: everything a member used to phone about, they now do themselves, from whatever device is in their hand.
A member's week, without your admin in it.
Follow one member from wanting to fly to squaring the bill. Notice who never gets called.
Tuesday: they book from the sofa.
Live availability, on their phone. The slot they want is taken, so they join the waiting list and save a booking search. When a slot frees up, the offer lands in their inbox and they accept it with one tap.
Thursday: the booking is in their calendar.
Their bookings feed straight into Google, Apple or Outlook via a personal iCal feed. Plans change? They cancel in the portal and the slot goes back to the waiting list.
Saturday: they fly, then log it.
The flight appears in their history. One tap sends it to LogTen Pro through a deep link, per flight or the whole backlog in bulk. No retyping tach times at the kitchen table.
Sunday: they settle up. Nobody asked them to.
The charge from the flight is already on their account. They hit "settle my balance" and pay by card. The treasurer reads about it in the report, not in their inbox.
"What do I owe?" answers itself.
Every charge, payment and credit is on the member's account the moment it happens. Prepayment and block-hour balances show what is left. Statements arrive monthly with a PDF download, and the balance can be settled online by card, any time.
- Balances, charges, payments, credits and prepayment accounts
- Monthly statements with PDF download
- Settle-my-balance by card, online, without ringing anyone
The paperwork lives in the portal too.
Details they keep current
Profile, contact details and next-of-kin are the member's job now. The office stops playing typist.
Documents and signatures
The club's document library, plus agreement signing built into the portal. Outstanding agreements block access until they are signed.
Border Force declarations
Flying cross-border GA? Members file their Border Force declaration through the portal instead of wrestling with forms.
Waiting lists and offers
Full slots are not dead ends. Members queue, get time-limited offers by email, and accept or pass in a tap.
Saved booking searches
"Any Cessna, any Saturday morning" saved as a search, so members watch for the slot they want instead of refreshing the diary.
LogTen Pro export
Completed flights export to LogTen Pro with one tap, per flight or in bulk, through a deep link into the app.
Give them the keys.
Members who help themselves are members who stay. Put the portal in their pocket.